Privacy Policy

Terms & Conditions 

We ask you to take a moment to read through the below Privacy Policy and Terms & Conditions in regards to information collected by Essential Health and Wellness, LLC (DBA Essential Health and Wellness) in order to gain a better understanding as to the information gathered and how it may be used.

Our privacy policy and terms & conditions applies to information we collect when you access our website, voluntarily provide information, or utilize any of our services.

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Essential Health and Wellness websites, freebies, or resources if you do not accept the privacy policy or all of the terms and conditions stated on this page.

The following is an overview of Essential Health and Wellness’s Privacy Policy and Terms & Conditions. Please review the full terms below this overview for a more thorough understanding.

  • Information Collection. Essential Health and Wellness collects certain information about you through our interactions with you and through your use of our Website and Services. Typically this information is voluntarily provided by you. The information we collect may include your Private Health Information (further referred to as PHI) which is protected by Health Insurance Portability and Accountability (HIPAA). HIPAA defines standards for how your PHI is to be protected, how it can be used, and what to do in case of a breach in security. To read more about HIPAA, visit https://www.hhs.gov/hipaa/for-professionals/privacy/laws-regulations/index.html

  • In addition, we may collect other personally identifiable information relevant to providing and billing (e.g. credit card) for our services. We may also collect information about the type of device you use when accessing our services, your device’s location based on the IP address used and how frequently you visit our Website. Essential Health and Wellness utilizes tools such as cookies and third-party website analytics.

  • Using and Sharing Your Information. Essential Health and Wellness will use and disclose your PHI to provide you with care, run our healthcare operations, to collect payments, and to comply with regulations. We maintain the utmost integrity when it comes to the security of your PHI.

  • The information we collect from you or about you will be used to contact or notify you about our services or promotions based on your marketing preferences, to enhance our services for you and other users, and to maintain Website security. We may share your information with third-parties required to facilitate payment for our services, maintain, provide, and improve our services, or for consenting marketing purposes.

  • Security. Essential Health and Wellness takes appropriate and reasonable steps to keep the information you provide safe and secure; however, electronic data transmission is never completely secure so can’t fully guarantee our systems and your PHI won’t ever be hacked or otherwise compromised by unauthorized third parties. You acknowledge that you provide your personal information at your own risk. If a breach in security were to occur, we will follow all standardized protocols to ensure you are notified of such breach.

Full Privacy Policy and Terms and Conditions are below:

Your PHI: How it May be Used and/or Disclosed

Essential Health and Wellness may use your email address to provide you with resources, discuss services, share promotional information, or ask for client feedback. This list is not all inclusive, however, we will not breach HIPAA obligations. We may share your email address and name through secure methods with third-party email platforms designed to assist our business in keeping you up-to-date with information and resources.

Essential Health and Wellness will use your telephone number to contact you to discuss services, appointments, and request feedback. We may leave you a voice message if the call is unable to be connected with you. We may also use your telephone number to send you SMS/text message notifications regarding the above. SMS/text message and voice messages may be accessed by an individual other than you depending on your personal settings, accessibility, etc. Essential Health and Wellness cannot be liable for access allowed on your personal mobile device, but if you do not want communication via SMS/text message or voice messages left, you may at any time notify Essential Health and Wellness and we will make reasonable steps to abide by your request. Any time Essential Health and Wellness completes a phone call or SMS/text message to you, your telephone number is shared with our telecommunication provider.

We also may share your health information with our staff to ensure we are providing a service that meets the appropriate standard of care for your specific needs.

We share your PHI and payment details with our chosen online payment processors.

If your information is obtained but you do not utilize any of our services, your information will still be maintained in our database and will be treated with the same data precautions to keep it secure.

Essential Health and Wellness may use your PHI to tell you about our other services which can be beneficial for your specific needs.

Confidentiality of Medical Information

There is an inherent risk of storing PHI on your mobile device. When you use the Website, there is a risk you may store unencrypted PHI on your mobile device. We monitor and maintain secure databases on our end, however, we cannot ensure your mobile device is secured and unaffected by any possible hacking or security breaches.

Your Rights Over PHI

HIPAA describes certain rights that individuals have over their Protected Health Information and that we follow for Essential Health and Wellness’s best practices.

Use of Services

Your access to and use of our services are subject to certain terms and conditions which can be located on Essential Health and Wellness home page by clicking the Policies link.

Other Information We Collect

We collect other information that you provide while using our Website or any service we offer, to guide us to improve the quality of service we provide, types of service, and for any advertising and marketing campaigns. Sometimes this information can be PII or PHI and will be treated in accordance with standardized, public guidelines.

Information You Provide

We collect information you provide, when you email us, sign up through our Website, or submit other information to us. Information we collect, includes, but is not limited to your: name, email address, telephone number, date of birth, date of service, gender, gender identity, PHI, mailing address, and other information necessary to offer our services safely and thoroughly.

Information We Collect from Your Use of the Services

We collect information about you when you use our Website, including, but not limited to the following:

  • Account Information. When you become a member or consent to providing your name and e-mail address for e-mail communication and campaigns, you provide us with certain Personally Identifiable Information (PII) to complete the registration, including information that can be used to contact or identify you and credit card or other billing information in some cases. We use this information to communicate with you regarding the services we provide, resources, and promotional offers. You must always provide us with accurate information when using our services to ensure our services are appropriate for your specific needs. As part of creating your client account with Essential Health and Wellness, we may maintain a copy of your driver’s license or other government issued photo ID to include in your medical record.

  • Device Information. We may automatically collect certain information about the computer or device (including mobile devices) you use to access our Website and services. For example, we may collect and analyze information such as:

  • - IP addresses, location information (as described in the next section below), unique device identifiers and other information about your mobile phone or other mobile device(s), browser types, browser language, operating system, the state or country from which you accessed the services; and information related to the ways in which you interact with the services, such as: open and exit pages and URLs, platform type, number of clicks, length of time on any of our pages, social media sharing information, domain names, landing pages, pages and content viewed and the order of those pages, the date and time you used the pages, the frequency of your use of the pages, error logs, and other similar information used to assist us in improving our services and outreach. As described further below, we use third-party analytics providers and technologies, including cookies and similar tools, to assist in collecting this information.

  • Location Information. We may collect different types of information about your location. If you access the Website through a mobile device and do not want your device to provide us with location-tracking information, you must disable the GPS or other location-tracking functions on your device, provided your device allows you to do this. See your device manufacturer’s instructions for further details.

  • Cookies, Mobile Device Identifiers, and Other Electronic Technologies. We may also use these methods to gather additional information about how you interact with us to provide you with promotional offers, resources, and marketing materials in an attempt to tailor the information to your specific needs.

  • Website Analytics. We may use third-party website analytics services in connection with the Website, including, for example, to note your click activity similarly and more specifically outlined above in the Device Information section. These website analytics services generally do not collect personal information unless you voluntarily provide it and generally do not track your browsing habits across websites which do not use their services. We use the information collected from these services to improve our Websites usage.

Legal Minors

Essential Health and Wellness will not knowingly collect or maintain PII from persons under the age of 18 years without verifiable parental consent, and no part of our Website is intended to be directed at persons under the age of 18 years. If you are under the age of 18 years, please do not use the Website without parental consent and supervision. If you believe we have unintentionally obtained PII of persons under the age of 18 years without verifiable parental consent, please notify us so we may take the appropriate steps to destroy the information.

Use of Information

We use information we collect and/or you provide for the following purposes:

  • For the purposes for which you provided the information;

  • To contact you when necessary or requested via various electronic modes of communication including but not limited to e-mail, SMS/text message, or telephone;

  • To personalize your experience with the services by informing you of services, promotions, and resources from Essential Health and Wellness that we believe may be of value to you;

  • To fulfill your service purchase or evaluation from us, including, to process your payments, communicate with you regarding your service purchase, or provide you with related customer service;

  • To provide, maintain, administer, improve, or expand the services, perform business analyses, or for other internal purposes to support, improve, or enhance our business, the services, and other products we offer;

  • To customize and tailor your experience of the services;

  • To track and analyze trends and usage in connection with our services;

  • To better understand who uses or has interest in our services and how to deliver a better user experience both electronically and within our facility;

  • To combine information received from third-parties with the information that we have from you for any of the purposes described in this Privacy Policy and Terms & Conditions;

  • To use statistical information that we collect in any way permitted by law;

  • To prevent, detect, and investigate security breaches, fraud, and other potentially illegal or prohibited activities;

  • To enforce the legal terms that govern your use of the services;

  • To protect our rights or property;

  • To administer our services; and

  • For any other purpose disclosed to you in connection with our services.

We may use third-party service providers to process and store personal information in the United States and other countries.

Sharing of Information

We may share personal information about you as follows:

  • With third-parties to provide, maintain, and improve our services, including service providers who access information about you to perform services on our behalf;

  • With third-party payment processors in order to complete payment for our services;

  • If we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request; to enforce applicable user agreements or policies; to protect the security or integrity of our services; and to protect us, our users or the public from harm or illegal activities; and

  • We also may share aggregated, non-personally identifiable information with third-parties.

Your Individual Privacy Choices

How You Can Access and Update Your Information

You may update or correct information about yourself at any time by contacting Kate at EssentialHealthSTL@gmail.com or at 314-773-5575.

Cookies

Most web browsers are set to accept cookies by default. Most web browsers also have an option to remove or reject cookies; however, we cannot guarantee our Website will properly function if you do so.

Links to Other Websites

Our Website may contain links to other websites and those websites may not follow the same privacy practices as Essential Health and Wellness. We encourage you to thoroughly review their Privacy Policy and Terms & Conditions as we are not responsible for the privacy practices of other websites.

License

Unless otherwise stated, Essential Health and Wellness and/or it’s licensors own the intellectual property rights for all material on Essential Health and Wellness’s websites. All intellectual property rights are reserved. You may view and/or print pages from our resources for your own personal use subject to restrictions set in these terms and conditions.

You must not:

  • Republish material

  • Sell, rent or sub-license material

  • Reproduce, duplicate or copy material

  • Redistribute content from Essential Health and Wellness (unless content is specifically made for redistribution).

User Comments

  1. This Agreement shall begin on the date hereof.

  2. Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material and data (‘Comments’) in areas of the website. Essential Health and Wellness does not screen, edit, publish or review Comments prior to their appearance on the website and Comments do not reflect the views or opinions of Essential Health and Wellness, its therapists, staff, or affiliates. Comments reflect the view and opinion of the person who posts such view or opinion. To the extent permitted by applicable laws Essential Health and Wellness shall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this Website.

  3. Essential Health and Wellness reserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions.

  4. You warrant and represent that:

    1. You are entitled to post the Comments on our Website and have all necessary licenses and consents to do so;

    2. The Comments do not infringe any intellectual property right, including without limitation copyright, patent or trademark, or other proprietary right of any third party;

    3. The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material or material which is an invasion of privacy

    4. The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

  5. You hereby grant to Essential Health and Wellness a non-exclusive royalty-free license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

  1. The following organizations may link to our Website without prior written approval:

    • Government agencies;

    • Search engines;

    • News organizations;

    • Online directory distributors when they list us in the directory as it may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

    • Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Website.

  1. These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

  2. We may consider and approve in our sole discretion other link requests from the following types of organizations:

    • commonly-known consumer and/or business information sources such as Chambers of Commerce, American Automobile Association, AARP and Consumers Union;

    • dot.com community sites;

    • associations or other groups representing charities, including charity giving sites,

    • online directory distributors;

    • internet portals;

    • accounting, law and consulting firms whose primary clients are businesses; and

    • educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of Essential Health and Wellness; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to EssentialHealthSTL@gmail.com. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our registered business name; or

  • By use of the uniform resource locator (Web address) being linked to; or

  • By use of any other description of our Website or material being linked to that makes sense within the context and format of content on the linking party’s site.

No use of logo or other artwork will be allowed for linking absent a trademark license agreement.

Iframes

Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall have no responsibility or liability for any content appearing on your Website. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Website or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Website. You agree to immediately remove all links to our Website upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Website, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our Website

If you find any link on our Website or any linked website objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we strive to ensure the information on this Website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the Website remains available or that the material on the Website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our Website and the use of this Website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

  1. limit or exclude our or your liability for death or personal injury resulting from negligence;

  2. limit or exclude our or your liability for fraud or fraudulent misrepresentation;

  3. limit any of our or your liabilities in any way that is not permitted under applicable law; or

  4. exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

No Rights of Third-Parties

This Online Privacy Policy does not create rights enforceable by third-parties.

Right to Update

Essential Health and Wellness maintains the right to modify or update information included in our Privacy Policy, Policies, and Terms & Conditions.

How to Contact Us

Please contact us with any questions or concerns regarding this Privacy Policy and Terms & Conditions at:

Essential Health and Wellness

9109 Watson Road

Saint Louis, MO 63126

Phone: 314.733.5575

E-Mail: EssentialHealthSTL@gmail.com